Privacy Policy

Effective Date: January 1, 2025
Last Updated: January 1, 2025

1. Introduction

NeuroAI Campus Inc. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website neuroaicampus.org and use our educational services.

Contact Information:

  • Email: privacy@neuroaicampus.org
  • Phone: +1 (416) 289-9518
  • Address: 35 Lockdare St, Scarborough, ON M1S 2Z5, Canada

2. Information We Collect

Personal Information

We may collect the following personal information:

  • Name and contact information (email, phone number)
  • Account credentials (username, password)
  • Payment information (processed by secure third-party providers)
  • Educational background and learning preferences
  • Profile information and preferences
  • Communication history with our support team

Technical Information

We automatically collect:

  • IP address and location data
  • Browser type and version
  • Device information and operating system
  • Website usage patterns and analytics
  • Cookies and similar tracking technologies
  • Log files and access times

Educational Data

We collect information about your learning progress:

  • Course enrollment and completion data
  • Quiz and assessment results
  • Learning preferences and goals
  • Time spent on courses and materials
  • Interaction with course content

3. How We Use Your Information

We use your personal information for:

  • Service Delivery: Providing access to courses and educational materials
  • Account Management: Creating and maintaining your user account
  • Communication: Sending course updates, notifications, and support responses
  • Payment Processing: Managing subscriptions and transactions
  • Personalization: Customizing your learning experience
  • Analytics: Improving our services and user experience
  • Marketing: Sending promotional content (with your consent)
  • Legal Compliance: Meeting regulatory and legal requirements

4. Legal Basis for Processing (GDPR)

We process your personal information based on:

  • Contract Performance: To provide our educational services
  • Legitimate Interests: To improve our services and prevent fraud
  • Consent: For marketing communications and optional features
  • Legal Obligation: To comply with applicable laws

5. Information Sharing and Disclosure

We may share your information with:

Service Providers

  • Payment processors (Stripe, PayPal)
  • Email service providers
  • Analytics providers (Google Analytics)
  • Cloud hosting services
  • Customer support platforms

Business Partners

  • Educational content providers
  • Certification bodies
  • Integration partners

Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes
  • Protect our rights and property
  • Prevent fraud or abuse
  • Ensure user safety

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • SSL encryption for data transmission
  • Secure data storage and access controls
  • Regular security audits and updates
  • Employee training on data protection
  • Incident response procedures

7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Generally, we retain:

  • Account information: While your account is active plus 3 years
  • Learning progress data: 7 years for educational records
  • Marketing data: Until you opt out or 3 years of inactivity
  • Payment information: As required by financial regulations

8. Your Rights and Choices

Access and Control

You have the right to:

  • Access your personal information
  • Update or correct your data
  • Delete your account and data
  • Export your data
  • Restrict processing
  • Object to processing
  • Withdraw consent

Marketing Communications

You can opt out of marketing emails by:

  • Clicking unsubscribe links in emails
  • Updating your account preferences
  • Contacting us directly

Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

9. International Data Transfers

We may transfer your personal information to countries outside Canada. When we do, we ensure appropriate safeguards are in place, such as:

  • Adequacy decisions by privacy authorities
  • Standard contractual clauses
  • Privacy frameworks and certifications

10. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

For users aged 13-17, we require parental or guardian consent before collecting personal information.

11. Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to such third-party services. We encourage you to review their privacy policies.

Analytics Services

We use Google Analytics to understand website usage. You can opt out using the Google Analytics opt-out browser add-on.

12. Privacy Rights by Jurisdiction

Canadian Privacy Rights

Under Canadian privacy laws, you have rights regarding your personal information, including access, correction, and complaint procedures.

GDPR Rights (EU Users)

If you are in the EU, you have additional rights under GDPR, including data portability and the right to lodge complaints with supervisory authorities.

California Privacy Rights (CCPA)

If you are a California resident, you have rights under the California Consumer Privacy Act, including the right to know what personal information is collected and to request deletion.

13. Data Breach Notification

In the event of a data breach that poses a risk to your personal information, we will:

  • Notify relevant authorities within 72 hours
  • Inform affected users without undue delay
  • Take immediate steps to secure the breach
  • Provide regular updates on our investigation

14. Privacy Policy Updates

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Posting updates on our website
  • Sending email notifications
  • Displaying prominent notices on our platform

Your continued use of our services after changes constitutes acceptance of the updated policy.

15. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please contact us:

NeuroAI Campus Inc.
Privacy Officer
35 Lockdare St
Scarborough, ON M1S 2Z5
Canada

Email: privacy@neuroaicampus.org
Phone: +1 (416) 289-9518

For privacy-related complaints, you may also contact:

  • Canada: Office of the Privacy Commissioner of Canada
  • EU: Your local data protection authority
  • California: California Attorney General’s Office

16. Consent

By using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.


This Privacy Policy is designed to be transparent about our data practices and to protect your privacy rights. If you have any questions or concerns, please don’t hesitate to contact us.